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  • Writer's picture Tom Ginn

Restaurant Operations Manager - Norwich - £35'000 + Great Perks!

We are looking for an exceptional restaurant manager with heaps of food, beverage, and operational experience. You need to be guest obsessed but also posses the business acumen to convert phenomenal guest experience into serious profit. This is an exciting opportunity to join a settled team in a business that is progressing and evolving constantly. You need to strive for perfection each and everyday and be able to self-manage on a full circle basis.

The Desirables

  • Experience of managing a busy, thriving F&B offering.

  • Knowledge and understanding of conference facilities, with a diverse range of service styles.

  • An innovator and a planner.

  • A working knowledge of the many software packages associated with the hospitality industry (POS, restaurant management software, HR software, Excel, MS Office)

  • A passion for delivering growth through the management of KPI’s and financial targets.

  • A proactive problem solver.

  • A leader that works with your people on a day by day, shift by shift basis.

  • In tune with the latest trends and news within the industry.

The Responsibilities

  • Manage the overall F&B function including the day-to-day operations within budgeted guidelines.

  • Maintaining the highest levels of customer service and standards.

  • Leading your team, recruiting, on-boarding, and developing.

  • A self-motivated leader who faces challenges head on.

  • Service focused to maintain exceptional levels of guest satisfaction.

  • Cascade targets to your team to ensure the business grows from a service and financial perspective.

  • A two-way communicator that is at ease communicating up and down the chain.

  • Compliance focused to ensure the business provides a safe and healthy environment for your team.

The Perks -

  • £35'000 Basic Salary

  • Great Tips!

  • Bonus

  • Pension.

For more information and to apply, please email your CV to


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