GM, Norwich, £45'000 + Tips

We are looking for an ambitious and experienced General Manager to lead a well-established, high-profile hospitality venue in Norwich.

This is an exciting opportunity for a driven manager with a strong background in running a busy bar, restaurant, or late-night operation.

The Position

Lead, motivate, and develop management and front-line teams.
Maintain exceptional standards of customer service across all areas of the venue.
Oversee daily operations, ensuring smooth and efficient service.
Manage budgets, revenue, payroll, stock control, and cost management.
Drive sales through events, promotions, and commercial initiatives.
Work closely with kitchen and front-of-house teams to ensure excellent communication and teamwork.
Ensure compliance with licensing, health & safety, and company procedures.
Create a positive, high-performance culture focused on guest satisfaction and team engagement.

The Person

Experience as a General Manager or Restaurant Manager, within a high-volume hospitality venue.
Strong commercial awareness with a proven ability to increase revenue and profitability.
Excellent leadership, communication, and people management skills.
Passionate about delivering exceptional customer experiences.
Organised, hands-on, and confident managing all aspects of venue operations.
Flexible to work evenings, weekends, and key trading periods.