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  • Writer's picture Tom Ginn

Head of Guest Experience, Woodbridge, Suffolk, £40'000 OTE

Head of Guest Experience at Country House Hotel!

‘The Smith’s’ are back for their weekly stay - you’ve already got their favourite bottle of wine chilling, their usual table reserved for dinner and you’re waiting to welcome them at the door.

You’ll go the extra mile to ensure they leave with a smile on their face after another amazing experience at this historic country house hotel, nestled in the Suffolk countryside.

If you love bringing these little moments of happiness, then this is the role you’ve been looking for!

As Head of Guest Experience you’ll be responsible for overseeing both the reception and housekeeping departments. The ideal candidate will have previous management experience, the ability to think on your feet and thrive in a fast paced environment. A good listener is essential! You’ll take on board feedback and generate ideas to improve every aspect of the hotel, alongside dealing with queries & complaints from guests efficiently.

Salary of £40,000 OTE

For all the info or to apply please get in touch with

We'd love to talk to you about all of the positions we have available. Please call us on 01603 957603 or email and we can schedule some time to grab a coffee.

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