Client – Large Independent Hotel & Restaurant
Location – Holt
Role - Reception Manager
Salary – 30K-40K (Dependent on experience)
We have a fantastic opportunity on the North Norfolk Coast for an experienced Reception Manager to take a leading role in the day-to-day management of the reception and revenue team at this award-winning property.
The ideal candidate would have proven experience within the Hospitality sector however candidates working outside of this sector are encouraged to apply -
Key Responsibilities include -
· Manage the day to day running of a busy hotel reception desk.
· Manage a small team of receptionists ensuring the highest level of customer service.
· Working with the team to maximise hotel bookings and occupancy levels.
· Oversee the accounting and billing procedures to ensure maximum room revenue targets are met.
· Manage all customer feedback ensuring communications are handled and passed to the correct departments.
· Set up and manage email marketing campaigns.
· Work with all department heads to ensure the smooth operation of the hotel management.
Working Hours:
Full-time 40 hours per week, working 5 days out of 7 including evenings and weekends.
If you are interested in the above or would like more information please contact tom@bread-hospitality.co.uk
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